NHS New Medication Review Service
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Free NHS New Medication Review Service in Grays Essex
Community pharmacies like ours have been delegated the responsibility of performing medicines use review (MUR) to help assess any problems patients may be having with their medication and to help develop patients’ knowledge of their medicines. Aim of MUR is to help patients use their medicines more effectively. Recommendations made to prescribers following the review may also relate to the clinical or cost effectiveness of the treatment. The service offered by us includes periodical MURs or MURs performed when there arises a need to make an adherence-focused intervention due to a problem that is identified while providing the usual dispensing service (a prescription intervention MUR).
Objectives of NHS Medicine Use Review (MUR) Service
Service is aimed at improving patients’ knowledge, adherence and use of their medicines by:
- establishing their actual use, understanding and experience of taking their medication
- discussing, identifying and resolving poor or futile use of their medicines
- identifying drug interactions and side effects that may upset adherence
- improvement in clinical and cost effectiveness of prescribed medicines and reduction of medicine wastage.
Our MUR Service
A medicines use review (MUR) is a meeting with one of our pharmacists to focus on how you are responding to your medication. It is absolutely free as it is an NHS service. You can ask our pharmacist for a review or at times our pharmacist might call you for a review either in person or in a letter through the post. Our pharmacists have been imparted special training and have been thoroughly scrutinised to make sure they possess the right knowledge and skills to provide this service.
What happens after MUR?
- Everything may be perfectly okay with your medication and nothing else will need to happen.
- You will be provided an Action Plan which will inculcate any alterations you have agreed in the way you take your medicines. This will be prepared by our pharmacist during the review.
- A copy of the Action Plan will be forwarded to your doctor and be kept with your medical notes.
- Our pharmacist may recommend an alteration to your prescription. The Action Plan will have a note on this. No changes will be made without your consent. Both your doctor and you will need to agree on any alterations to your prescription.
Our Structured Medicine Reviews (SMRs) Primary care networks (PCNs) like to involve community pharmacies like ours to deliver Structured Medicine Reviews (SMRs). Structured Medicine Reviews (SMRs) are a comprehensive evidence-based review of patients’ medication, taking into consideration every aspect of their health. In a SMR patients and clinicians work as equal partners.
Why community pharmacies like ours are involved by PCNs to deliver SMRs?
- Community pharmacies are very easily accessible and are reliable local points of contact at the heart of the community.
- Community pharmacies let people to walk in without an appointment and have access to the skills of a qualified pharmacist.
- Such pharmacies are in contact with vulnerable populations like the frail, elderly, substance misusers or homeless.
- Community pharmacies like ours are always ready to support our colleagues in PCNs to effortlessly deliver SMRs by enhancing patient understanding of long-term medicines, providing support to patients when new medicines are prescribed to them, identifying and addressing inappropriate polypharmacy and identifying patients who may actually benefit from a SMR.
